About
B2C retail • EU fulfillment
TOP PLUS SOLUTION LTD focuses on practical power tools for everyday work and home maintenance. We serve retail customers with a
small set of core categories — cutting, grinding and drilling — and aim to keep the buying experience predictable:
clear product communication, trackable shipping, and straightforward after-sales support.
What we sell
Electric chainsaws, angle grinders, power drills, and selected accessories/consumables relevant to typical usage.
How we ship
Orders are typically dispatched from an EU local warehouse. Tracking is provided where available by the carrier.
Support
Customer support and verification requests are handled via email, with a focus on clarity and timely replies.
Compliance & verification
This website is an informational page to present company details and communication channels. If an institution requests
verification, we can provide reasonable supporting evidence depending on the transaction context.
- Public disclosure of company name, address, and email for verification and contact.
- We do not solicit sensitive personal data through this website.
- Order-related evidence (invoice / order confirmation / shipping proof) can be shared via email when applicable.
Our product focus is practical cutting tools and supporting accessories for everyday use. The sections below summarize typical use cases, compatibility notes, and documentation support.
Compact Electric Saws
Portable cutting tools designed for common DIY and maintenance tasks. Suitable for different materials depending on blade type and conditions.
Battery System & Power
Battery compatibility and power configuration information (subject to model/version). Batteries and chargers may vary by listing.
Blades & Accessories
Relevant blades and basic accessories to support cutting scenarios and safe operation (contents may vary by model or bundle).
B2C order flow (EU local warehouse)
- Customer places an order → order confirmation is generated.
- Order is picked and packed at an EU local warehouse (subject to stock).
- Shipment is handed to a carrier → tracking details are provided where available.
- After-sales support (questions, returns, warranty) is handled via email.
Multi-material cutting applications
Example use cases for cutting tasks (e.g., wood, metal, and plastic piping), depending on blade type and conditions.
Battery compatibility (18V system)
Compatibility information for specific 18V battery platforms (subject to model/version).
Compact reciprocating saw kit
Tool body and blade set shown for typical cutting scenarios (exact contents may vary by listing).
Stability & handling
Demonstration of support/guard positioning for stable cutting posture during operation.
Motor performance reference
Reference performance figures shown for product understanding (actual output may vary by load and model).
Cutting capacity reference
Reference cutting thickness shown for wood (depends on material, blade, and operating conditions).
Safety & feature overview
Feature callouts such as safety switch, ventilation, and LED light (features vary by model).
FAQ
How do you ship orders?
Orders are typically dispatched from an EU local warehouse. Carrier selection depends on destination and service availability.
Tracking details are provided where available.
Do you provide invoices or order confirmations?
Yes. Order confirmation is generated during order processing. Where applicable, invoice information can be provided based on the transaction context.
For verification requests, please email us with the required document type.
What is your return and refund approach?
Customers may contact us via email for return requests. We will provide return instructions and confirm eligibility based on order details and product condition.
Refund handling follows the applicable transaction and platform/channel policies.
Do you offer warranty or after-sales support?
We provide after-sales support via email, including troubleshooting guidance and warranty-related assistance where applicable.
Please include your order reference and a brief description of the issue.
How do you handle compliance verification requests?
Please email us with the institution name, requested document type, and purpose. Depending on context, we can provide reasonable supporting evidence
such as company information, order confirmation, invoice information, and shipping proof (where applicable).
Contact
Customer support • Verification
For retail customer support, business inquiries, or verification requests, please contact us through the following channel:
Address
25 Boulevard des Dames, 13002 Marseille 2e Arrondissement, France
Email
Suggested subject: “Order Support / Return Request / Company Verification”
Data & documents
This website does not collect sensitive data. Documents should be shared via email only when necessary and relevant to the request.
What to include in your email
- For customer support: order reference (if any), product name/model, and a brief issue description.
- For returns: order reference and reason for return; we will reply with instructions if eligible.
- For verification: institution name, required document type, and the intended purpose/retention period.
Privacy & Legal Notice
Data minimization • EU-style imprint
This page describes how TOP PLUS SOLUTION LTD handles information on this website and provides a legal notice (imprint-style disclosure).
Information collection
This site is informational and does not require user registration. We only process information you voluntarily provide via email.
Cookies & analytics
No third-party tracking scripts are embedded by default. If analytics are added later, we will apply a minimal and compliant approach.
Protection measures
We apply reasonable measures to protect communication data and limit processing to necessary purposes.
Legal Notice (Imprint)
- Business name: TOP PLUS SOLUTION LTD
U Boulevard des Dames, 13002 Marseille 2e Arrondissement, France
- Email:
- Business scope: B2C retail of power tools and related accessories; typical EU local warehouse fulfillment.
Disclaimer: Information on this website is provided for general communication and verification purposes. Product specifications,
availability, and bundled accessories may vary by model and order context. For formal verification requests, please contact us by email.
